The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!

  I love to cook my only issue was the pots and pans that the home provided and mine were not compatible.

  You will not be disappointed with this place! Clean, great location, and gorgeous views!!

  Great Property. Great Host

  Our experience was a bad one, partly because of the condition of the property, but mostly because of the disrespectful treatment we received from Lisa. In total, we experienced a... read more number of malfunctions that can happen and are not the host's fault, the problem was Lisa's response to the problems we encountered. At first there were several things missing and there was a malfunction with the air conditioner, the initial response was that we don't know how to search properly, after that there really isn't a problem, and even after she sent professionals (who didn't solve the problem) she still continued to say there were no problems. Only after three days and a lot of anger on our part did she produce solutions to the problems. It's a shame, the house is located in a very beautiful place, but I wouldn't recommend anyone to stay there.

  If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something

  Beautiful home! Lisa was a gracious host and the house was exactly like advertised. She was quick to respond to any issues that popped up and had it resolved fast.

  This house is very nice. Well appointed and a nice layout for a large group. The back porch was wonderful.

One thing to note, the driveway is... read more very steep. While there is level parking for 2 minivans. You will scrape both the front and back getting in and out.

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  Beautiful location with tons to do and close to other cities

  Lisa’s place was amazing! We had a work trip and stayed here four nights, the kitchen was well stocked with cookware and all the rooms had stylish decor. ... read more Bathrooms well stocked and water pressure was amazing! Lastly even though we only used two of the four bedrooms the mattress was very comfortable and there were plenty of pillows to accommodate even the pickiest of sleepers! We would definitely stay here again.

  Everything from the booking to arrival and the stay was perfect and seamless! Lisa is an amazing host. The house is beautiful, comfortable, accommodating and very relaxing! ... read more I could go on forever about all the things I loved about my stay here! Highly recommend! Pool was great, the view was beautiful over the water and the bed was very comfortable! Will absolutely book again when in the area!

  Lisa is an outstanding host very accessible and accommodating!!! Kids enjoyed the pool and patio. Nice neighborhood. The house is beautiful and well decorated.

  Everything was absolutely amazing very clean and space full. Easy check in and check out

  The place was fantastic! We would certainly stay there again!

  Very nice place to stay; right on the water! Close to restaurants and shops; only 25 minutes from New Orleans. Was very responsive to any concerns or questions. Would recommend!

  This place was awesome! 🤩 my family and I had a great time, the view was amazing, the house was very welcoming and well kept, and the neighborhood felt very... read more safe. There’s a Waffle House maybe 5 minutes away, bourbon street is a good 30-40min. I literally sat on the balcony and watched the birds catch fish. I would absolutely recommend 👍🏽

  Phenomenal place. Plenty of room and great outdoor area. Pics are a bit misleading - definitely no boat included, albeit the description states this, just not sure why pics of... read more a boat are included in detail.

A great visit and appreciate it very much.

  Lisa's home is beautiful. She is a great host and everything is as described. My whole family had a great time and worked perfect for all 14 of us.

  This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.

  My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.

  Very nice place, clean, great location.

  Loved the house. Quite area and not too far from everything.

  This is a wonderful home with a beautiful back patio view. The set up of the home is just amazing also the brick painted walls.

  We had a great time at this location! Loved the big tub!

  Heads up!!! You definitely won’t be disappointed everything is very accurate! And it definitely felt like home away from home! Enjoy!

  Beautiful place in Eden Isles! Makes me miss Louisiana

  Great place ! Thank you so much !

  Great stay!

  This house was everything and better than described. The house was clean and comfortable, easy to find and access was convenient. The pool and waterfront was a nice bonus.... read more Lisa’s communications were prompt and informative. We paid a premium for the house over the Thanksgiving holiday probably better value other times of the year. Overall great house for our family. Thank you Lisa for making it so easy.

  We had a great stay, house was perfect for my BIG family. Perfect location for what we wanted to do without being in a hectic area. Best place to have... read more a calm evening after running around downtown.

  Lisa was very helpful and the place was clean and tidy. Would definitely recommend this place.

  The location was great and the house was beautiful, well maintained and welcoming. The communication with the owner was good and the welcome letter and information sheets around the house... read more were helpful and very informative. My family and I truly enjoyed our stay.

  Great place to stay with a large group. Only 20 minutes from NOLA, plus it was peaceful if you just wanted to hang out and relax for the day.

  This house was everything. It had enough bedrooms that everybody wasn’t on top of each other. Being able to rent the boat was an extra bonus. I would definitely recommend... read more this house I will be back.

  House was lovely. Lisa was kind, gracious and prompt to respond. Would definitely stay here again!

  A very clean, comfortable, and quiet place to relax with easy access to New Orleans. Lots of outdoor living space, and the pool is a huge bonus if you are... read more traveling with kids… or not. We stayed with two families and had plenty of room to come together inside and out. The host was very detailed and clear in communication; we would definitely stay again.

  Fantastic. If there were a word better, I'll use it. The experience was phenomenal.n Beautiful and very clean home!

  Beautiful home, right on the water, and close to everything. 20-25 minute drive to NOLA. We had a really fun time fishing out on the dock behind the home, and... read more grilling what we caught! I definitely recommend staying here, you will not regret it.