The Winward New Orleans area waterfront vacation rental property
The Winward New Orleans area waterfront vacation rental property
The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
The place was nice and clean. It was very relaxing and the kids enjoyed fishing right off the dock. It was nice and peaceful.
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
This house is so beautiful. The view is amazing and it is close to New Orleans. You won’t regret getting this house.
Home was Clean, well maintained, with excellent water pressure. The neighbors signs were a nice conversation piece but not to worry we never saw them for them to be rude.... read more The kitchen sink has a hot water button for making cocoa or sanitizing pacifiers so that was amazing!!!! Watch out for the steep driveway you need to take it at an angle for sure! Great place we would book again gladly!
Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.
This place is great it's private. We felt secure there. Drive to NOLA was a little long but we were there for a week and time to enjoy the... read more house (really nice) as well as see sites and eat in town. There are also nice restaurants in Slidell. We had a good trip. Would recommend this home to all with large partys .
Everything we expected, stylish, great location, great options close in slidell to Mississippi to New Orleans, great time had by all.
Thank you for your hospitality. There was enough space for our large family. The grandkids enjoyed the property waterfront.
If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something
We had such a great time here. A great location and Lisa is always very quick to respond and help us out with anything. Would 100% come back.
We had a wonderful time here during Mardi Gras!! Felt right at home and had everything we needed. Clean and very spacious for our family. Home host Lisa was always... read more available and extremely easy to talk to. Definitely recommend the neighborhood and so close to everything.
This was the perfect gathering place for our family and grandchildren. The mornings and evenings on the deck overlooking the water were precious. This is a lovely home... read more with a spacious interior, well-maintained and clean. We were very pleased with the hospitality and accommodations.
This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.
This house was absolutely stunning!!!!!! Spacious and all the amenities you need!!!!! There is a friendly black cat that belongs to one of the neighbors that cone around... read more :). I’ll be back
This place is perfect! It was so good to be near NOLA but not in the crazy of it all. We toured all day and came back here to quiet... read more and relaxation. This place is quiet, comfortable and clean. I would stay here again. Lisa is great with communication as well. It take about 25-30 mins to get to NOLA from here for those wondering.
The only other side note I will offer is that if you are traveling with a walker it will not fit through the bathroom doors. My father is law managed just fine but someone who is 100 depended on this may want to skip this booking. Again this is just info not a judgement on the property at all. It's a great place!!!
Beautiful, comfortable, well appointed! When we first pulled into the development and saw so many houses, we were worried about privacy. It was absolutely not an issue at all. We... read more spent most of our time on the amazing deck and enjoyed every second of it. Enjoyed the birds, the ducks and the mullet jumping. Enjoyed watching the boats go by. Very relaxing! Probably the best vacation rental we’ve ever used. And, Lisa is a very fast communicator which is so appreciated!
House clean and plenty of room. Only 30 minutes from New Orleans direct shot. We enjoy going to diner and dives that Guy visited in Slidell. La Pines Cafe .... read more Food was really good and reasonably priced. I would recommend to friends.
Nice place but parking in the driveway was a pain. The driveway is super steep and I scraped the bottom and sides of my car every time I had... read more to park it.
Also, only 2 full bathrooms. If you stay downstairs you will have to go upstairs to use the shower or use the one in the other bedroom downstairs.
The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.
Truly confused as to how this is labeled as a super host ...
The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.
The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.
4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...
Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.
Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.
The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.
Phenomenal place. Plenty of room and great outdoor area. Pics are a bit misleading - definitely no boat included, albeit the description states this, just not sure why pics of... read more a boat are included in detail.
A great visit and appreciate it very much.
Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!
We came to NOLA for several birthdays including my 90yr old Gma, 60yr old mom, 40yr old husband & 65yr old mother in law. The location was perfect for... read more our crowd. The Blind Tiger was one of our favorite spots to eat and enjoy. The drive between Slidell & New Orleans was a simple commute and gave us quiet from the busy of downtown. Thank you for helping create a special memory. We enjoyed sitting in the waterside deck watching fish jump & listening to the birds chirp. The house was immaculate and hospitable.
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