The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
Heads up!!! You definitely won’t be disappointed everything is very accurate! And it definitely felt like home away from home! Enjoy!
The house is beautiful and very clean. Beds were very comfortable. Curtains are not blackout, so the rooms got very bright at sunrise but that didn’t keep us from sleeping... read more in.
We enjoyed the back deck and dock. It was very peaceful. Highlight of the house.
We didn’t use the pool.
The only bathroom with counter space is in the master & the showerhead in the other downstairs bathroom faces the shower door, so our parents had issues with turning on the shower without getting sprayed.
Other than that minor issue, we had zero problems and enjoyed the house.
We did believe it to be a tad overpriced.
Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.
The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!
Beautiful, comfortable, well appointed! When we first pulled into the development and saw so many houses, we were worried about privacy. It was absolutely not an issue at all. We... read more spent most of our time on the amazing deck and enjoyed every second of it. Enjoyed the birds, the ducks and the mullet jumping. Enjoyed watching the boats go by. Very relaxing! Probably the best vacation rental we’ve ever used. And, Lisa is a very fast communicator which is so appreciated!
We were really pleased with our rental. The house was huge and well organized. The driveway was difficult on our bumpers as other renters stated. The included kayak was a... read more nice touch. The neighbors signs in the backyard saying his displeasure with renters was very off putting.
We had a lovely time at Lisa's house in Slidell. The layout of the house was perfect for our family gathering. It was modern and clean, with... read more lots of amenities.
We enjoyed the patio every morning and evening and appreciated the quietness of the neighborhood. The boys loved fishing off of the pier. Being able to rent a pontoon right from the house was very convenient.
Lisa was very communicative and easy to contact with questions.
HIghly recommend. Would stay here again!
Lisa is an outstanding host very accessible and accommodating!!! Kids enjoyed the pool and patio. Nice neighborhood. The house is beautiful and well decorated.
Lisa’s space was perfect for the whole family ! Bunk beds for the kids and big comfy beds for the adults . The outside space was amazing and so peaceful!... read more The house was stylishly furnished with too many extras to list !
The house is in a great location, very convenient to everything. The house was very clean and had everything you need for your stay. The back deck was... read more perfect every morning to enjoy my coffee. We had two couples and three children and had plenty space in the house.
House clean and plenty of room. Only 30 minutes from New Orleans direct shot. We enjoy going to diner and dives that Guy visited in Slidell. La Pines Cafe .... read more Food was really good and reasonably priced. I would recommend to friends.
Thank you for your hospitality. There was enough space for our large family. The grandkids enjoyed the property waterfront.
We had a great stay, house was perfect for my BIG family. Perfect location for what we wanted to do without being in a hectic area. Best place to have... read more a calm evening after running around downtown.
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
Beautiful and peaceful house with all you need. We had a great family time and the kids enjoyed fishing and playing in the water. We will totally be back again.
My group and I traveled here for our 15 year class reunion. This house is AMAZING!! Very huge! It was what we expected and more. The lake view was breath... read more taking. Very nice and quiet neighborhood. Lisa is a super host!! Thanks for everything
The house was amazing and had an amazing view. We unfortunately had to leave early due to hurricane Ida and Lisa was very understanding about the situation!
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
It was a great place for me and my family. Everything was on poimt and the host to oir calls and email and got back to fast and answered all... read more question...
Would Recommend.
Thanks
Mainville Family
The space offered nice sleeping arrangements for a large family group. We really enjoyed the outdoor area. The deck was large and offered a lot of seating. ... read more The rooms were as pictured and the host responded promptly to messages.
Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!
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