The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!

  Lisa is an outstanding host very accessible and accommodating!!! Kids enjoyed the pool and patio. Nice neighborhood. The house is beautiful and well decorated.

  My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.

  We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.

  Have to be quiet after 9pm, family neighborhood.

  Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!

  clean great water view with balcony overhead when there is rain.

  Clean, comfortable house. Lots of room to spread out. Relaxing location away from the busy areas, and only a short drive to everything in New Orleans. Could use a few... read more updates in the house and a few basic kitchen items (like a strainer and measuring spoons). But we made it work and it made for a very relaxing, enjoyable vacation.

  What a great location and a great house. This house was perfect for my family getaway. We got to sit out on the back deck and BBQ while taking in... read more the amazing view. The house was very clean and spacious! It came equipped with all the necessities we needed! It was an amazing stay I would highly recommend staying here if you are looking to stay in New Orleans.

  Place was nice! Had cool stuff to do like fish.

  House in optimal location to visit city of New Orleans but still able to enjoy water related amenities.

  beautiful place

  Wonderful hospitality and I will return.

  The space offered nice sleeping arrangements for a large family group. We really enjoyed the outdoor area. The deck was large and offered a lot of seating. ... read more The rooms were as pictured and the host responded promptly to messages.

  Lisa's home is beautiful. She is a great host and everything is as described. My whole family had a great time and worked perfect for all 14 of us.

  Beautiful place in Eden Isles! Makes me miss Louisiana

  Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

  Thank you for your hospitality. There was enough space for our large family. The grandkids enjoyed the property waterfront.

  Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.

  The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.

  Very nice place to stay; right on the water! Close to restaurants and shops; only 25 minutes from New Orleans. Was very responsive to any concerns or questions. Would recommend!

  Great place to stay with a large group. Only 20 minutes from NOLA, plus it was peaceful if you just wanted to hang out and relax for the day.

  Cozy home on the water. Great for fishing and kayaking! Kitchen had everything we needed to cook full meals. Beds are very comfortable. Upstairs shower has amazing water pressure! Don’t... read more hesitate to book!

  Over all the stay is great!!!

  One hiccup at the very beginning and they responded promptly and addressed the issue. Outstanding visit - appreciate it very much!

  Great stay!

  A very clean, comfortable, and quiet place to relax with easy access to New Orleans. Lots of outdoor living space, and the pool is a huge bonus if you are... read more traveling with kids… or not. We stayed with two families and had plenty of room to come together inside and out. The host was very detailed and clear in communication; we would definitely stay again.

  Beautiful home! Lisa was a gracious host and the house was exactly like advertised. She was quick to respond to any issues that popped up and had it resolved fast.

  Fantastic. If there were a word better, I'll use it. The experience was phenomenal.n Beautiful and very clean home!

  Place was great definitely will come back

  The house is in a great location, very convenient to everything. The house was very clean and had everything you need for your stay. The back deck was... read more perfect every morning to enjoy my coffee. We had two couples and three children and had plenty space in the house.

  My girl friends and I stayed at Lisa’s place and we loved it. Lisa is quick to respond, helpful, and the home is absolutely gorgeous. I would recommend this stay... read more to everyone!

  This house was everything. It had enough bedrooms that everybody wasn’t on top of each other. Being able to rent the boat was an extra bonus. I would definitely recommend... read more this house I will be back.

  Lisa’s space was perfect for the whole family ! Bunk beds for the kids and big comfy beds for the adults . The outside space was amazing and so peaceful!... read more The house was stylishly furnished with too many extras to list !

  Accommodating for all groups

  The house and area is nice although you are about 40 minutes from bourbon Street. The pool was very nice and kitchen was stocked with cooking equipment. Only complaint was... read more the living room furniture really needs to be updated it’s really old and worn down and some how those flying cockroaches kept coming in house. Also, where the towels are located it’s in a wet like place. We brought our own towels considering so many messages about using towels. Glad we did. Other than that it was a nice stay. 8/10

  The house was very clean and well kept. It is in a beautiful setting by the water. We spent a lot time outside on the deck and checked out nearby... read more restaurants. It’s about 1/2 hour drive to the French Quarter and so we went into the city most days.

  The place was great and I definitely recommend.

  The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.