My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.

  Wonderful home both indoors and outdoors. On the water with a beautiful deck. Easy to get into New Orleans, also. Wonderful host—had a lot of good suggestions for good restaurants... read more etc. Easy communication. It was a perfect fit for our family get together.

  Lisa worked really hard with us to get us into a place last minute . She was available when we had questions. She touched base when we got there... read more and when we left. Good experience!

  This is a beautiful house. Quiet neighborhood. Great relaxation home.

  Wow! It really sums it up. I wanted a get away for my family that lives locally. They host all of us every time we come into town and I... read more wanted to make it a vacation for them as well. This home gave us exactly that! The amenities were perfect. We really loved just being there all together! Location is close to everything. What a beautiful property!

  We had a great time. House was pretty, backyard was wonderful. House was spacious and light. It would have been nice to have room darkening window treatments in the master... read more bedroom, kitchen and family room. We had someone sleeping in the family room and it was very bright in the morning. The kayak was fun. Everyone loved fishing! We swam in the pool and enjoyed the beautiful view off the deck. Great location to be outside of new orleans yet close enough to head in to do things. Other amenities were close by. Great location!

  This house was absolutely stunning!!!!!! Spacious and all the amenities you need!!!!! There is a friendly black cat that belongs to one of the neighbors that cone around... read more :). I’ll be back

  Lisa's place is a lovely home on a waterway that leads to Lake Ponchatrain. The neighborhood is very quiet and the view of the sunset from the dock was gorgeous.... read more I stayed there for a long weekend with my parents and my four brothers. We each had a room and everyon had plenty of space. We especially enjoyed sitting outside on the deck in the mornings and evenings.

  The house was great and lisa is very nice

  The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.

  It’s a quiet place and don’t catch much wind. It’s a nice view for us to wind down.

  Great location with lots of room. The deck with pool was great for gathering.

  It was a clean, welcoming place.

  The house and area is nice although you are about 40 minutes from bourbon Street. The pool was very nice and kitchen was stocked with cooking equipment. Only complaint was... read more the living room furniture really needs to be updated it’s really old and worn down and some how those flying cockroaches kept coming in house. Also, where the towels are located it’s in a wet like place. We brought our own towels considering so many messages about using towels. Glad we did. Other than that it was a nice stay. 8/10

  We had a great experience.

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  Everything was absolutely amazing very clean and space full. Easy check in and check out

  We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.

  Beautiful home and great outdoor space. Home was clean, check in was easy, I have no complaints.

  This house was everything. It had enough bedrooms that everybody wasn’t on top of each other. Being able to rent the boat was an extra bonus. I would definitely recommend... read more this house I will be back.

  Home was Clean, well maintained, with excellent water pressure. The neighbors signs were a nice conversation piece but not to worry we never saw them for them to be rude.... read more The kitchen sink has a hot water button for making cocoa or sanitizing pacifiers so that was amazing!!!! Watch out for the steep driveway you need to take it at an angle for sure! Great place we would book again gladly!

  Great place to get away and spent some time on the lake.

  Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

  Everything we expected, stylish, great location, great options close in slidell to Mississippi to New Orleans, great time had by all.

  Nice place to stay, calm and quiet, responsible host, recommended.

  Beautiful, clean, well kept, spacious, and great views of nature! My family loved staying here and would recommend to anyone desiring to live like a local in a great location.

  The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  Over all the stay is great!!!

  This place was absolutely beautiful exactly what the host described it to be I would 100% book again with her, very responsive,very clean just a beautiful location and all... read more . 10 stars all the way bout a half hour from Bourbon Street straight drive over the bridge actually. There was six of us and in accommodated everybody the pool was clean right on the river.

  Great home to rent for relaxation.

  Our stay was okay, but there were several issues that made it less enjoyable. When we arrived, there was a strong smell similar to baby vomit, and we had to... read more go out and buy air freshener. The pull-out couch was very messy, full of crumbs, and we had to vacuum it ourselves before using it. For the price we paid, the furniture could have been more updated and better maintained. On our last day, a very large roach ran from the upstairs bedroom to the bathroom and then back under the bed, which made us uncomfortable sleeping. We appreciated the recommendations left around the house for restaurants and activities, but pool maintenance happened midday during our stay and should have been completed before we arrived. Overall, the location and community were great and made the trip better, but considering the cleanliness, upkeep, and overall condition of the home, the price we paid feels debatable and not fully worth it.

  All is good.

  This is a wonderful home with a beautiful back patio view. The set up of the home is just amazing also the brick painted walls.

  My girl friends and I stayed at Lisa’s place and we loved it. Lisa is quick to respond, helpful, and the home is absolutely gorgeous. I would recommend this stay... read more to everyone!

  Definitely a great experience!!! I recommend everyone to try her lovely home out:)

  Great house and host. Would love to come back some day.

  Great Property. Great Host

  Nice renovated place with a nice deck! The two rooms upstairs were a little smaller than I thought. We enjoyed the deck when it wasn't too hot outside. There was... read more a kayak which was nice to use it in the canal!

  Great stay!

  We had a wonderful time here during Mardi Gras!! Felt right at home and had everything we needed. Clean and very spacious for our family. Home host Lisa was always... read more available and extremely easy to talk to. Definitely recommend the neighborhood and so close to everything.