Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

  Lisa is an outstanding host very accessible and accommodating!!! Kids enjoyed the pool and patio. Nice neighborhood. The house is beautiful and well decorated.

  Accommodating for all groups

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  This place was great! Clean and as pictured. Plenty of room for a large family to enjoy time together. We loved the dock for fishing, the grill for barbecue and... read more the patio to hangout together. Plenty of kitchenware and tools for making meals. Host responds quickly to questions we have. Would stay here again!

  We came to NOLA for several birthdays including my 90yr old Gma, 60yr old mom, 40yr old husband & 65yr old mother in law. The location was perfect for... read more our crowd. The Blind Tiger was one of our favorite spots to eat and enjoy. The drive between Slidell & New Orleans was a simple commute and gave us quiet from the busy of downtown. Thank you for helping create a special memory. We enjoyed sitting in the waterside deck watching fish jump & listening to the birds chirp. The house was immaculate and hospitable.

  Great stay, perfect for big family with kids. Lisa was very responsive and easy to get in touch with when needed.

  Clean, comfortable house. Lots of room to spread out. Relaxing location away from the busy areas, and only a short drive to everything in New Orleans. Could use a few... read more updates in the house and a few basic kitchen items (like a strainer and measuring spoons). But we made it work and it made for a very relaxing, enjoyable vacation.

  The house is in a great location, very convenient to everything. The house was very clean and had everything you need for your stay. The back deck was... read more perfect every morning to enjoy my coffee. We had two couples and three children and had plenty space in the house.

  You will not be disappointed with this place! Clean, great location, and gorgeous views!!

  Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.

  Phenomenal place. Plenty of room and great outdoor area. Pics are a bit misleading - definitely no boat included, albeit the description states this, just not sure why pics of... read more a boat are included in detail.

A great visit and appreciate it very much.

  Lisa’s space was perfect for the whole family ! Bunk beds for the kids and big comfy beds for the adults . The outside space was amazing and so peaceful!... read more The house was stylishly furnished with too many extras to list !

  This house was everything. It had enough bedrooms that everybody wasn’t on top of each other. Being able to rent the boat was an extra bonus. I would definitely recommend... read more this house I will be back.

  The place was fantastic! We would certainly stay there again!

  clean great water view with balcony overhead when there is rain.

  Definitely a great experience!!! I recommend everyone to try her lovely home out:)

  Nice place but parking in the driveway was a pain. The driveway is super steep and I scraped the bottom and sides of my car every time I had... read more to park it.
Also, only 2 full bathrooms. If you stay downstairs you will have to go upstairs to use the shower or use the one in the other bedroom downstairs.

  Great stay!

  This is a wonderful home with a beautiful back patio view. The set up of the home is just amazing also the brick painted walls.

  The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  It’s a quiet place and don’t catch much wind. It’s a nice view for us to wind down.

  Lisa’s house was wonderful and was perfect for what we needed. Very inviting, clean, and felt like home. Lots of space for when the kids and grandkids stopped in for... read more a visit. Lisa communicated well from the time we booked until we checked out.

  Great place to get away and spent some time on the lake.

  Lisa's place is a lovely home on a waterway that leads to Lake Ponchatrain. The neighborhood is very quiet and the view of the sunset from the dock was gorgeous.... read more I stayed there for a long weekend with my parents and my four brothers. We each had a room and everyon had plenty of space. We especially enjoyed sitting outside on the deck in the mornings and evenings.

  beautiful place

  Great place to stay with a large group. Only 20 minutes from NOLA, plus it was peaceful if you just wanted to hang out and relax for the day.

  Lisa was very helpful and the place was clean and tidy. Would definitely recommend this place.

  This house is so beautiful. The view is amazing and it is close to New Orleans. You won’t regret getting this house.

  This place is great it's private. We felt secure there. Drive to NOLA was a little long but we were there for a week and time to enjoy the... read more house (really nice) as well as see sites and eat in town. There are also nice restaurants in Slidell. We had a good trip. Would recommend this home to all with large partys .

  Very nice place and it was a well needed retreat while we were working after Hurricane Ida.

  This is a beautiful house. Quiet neighborhood. Great relaxation home.

  Lisa is great in communication. The place is clean and beautiful.

  Lisa worked really hard with us to get us into a place last minute . She was available when we had questions. She touched base when we got there... read more and when we left. Good experience!

  The place was nice and clean. It was very relaxing and the kids enjoyed fishing right off the dock. It was nice and peaceful.

  Wonderful hospitality and I will return.

  It was a great place for me and my family. Everything was on poimt and the host to oir calls and email and got back to fast and answered all... read more question...
Would Recommend.

Thanks

Mainville Family

  Wonderful home both indoors and outdoors. On the water with a beautiful deck. Easy to get into New Orleans, also. Wonderful host—had a lot of good suggestions for good restaurants... read more etc. Easy communication. It was a perfect fit for our family get together.

  Nice place to stay, calm and quiet, responsible host, recommended.

  The house was very clean and well kept. It is in a beautiful setting by the water. We spent a lot time outside on the deck and checked out nearby... read more restaurants. It’s about 1/2 hour drive to the French Quarter and so we went into the city most days.