Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

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  If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something

  Everything from the booking to arrival and the stay was perfect and seamless! Lisa is an amazing host. The house is beautiful, comfortable, accommodating and very relaxing! ... read more I could go on forever about all the things I loved about my stay here! Highly recommend! Pool was great, the view was beautiful over the water and the bed was very comfortable! Will absolutely book again when in the area!

  Beautiful and peaceful house with all you need. We had a great family time and the kids enjoyed fishing and playing in the water. We will totally be back again.

  Lisa's home is beautiful. She is a great host and everything is as described. My whole family had a great time and worked perfect for all 14 of us.

  Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!

  Lisa was very helpful and the place was clean and tidy. Would definitely recommend this place.

  The place was fantastic! We would certainly stay there again!

  Very nice and well decorated space. Very roomy and well equipped.

  We had a great stay, house was perfect for my BIG family. Perfect location for what we wanted to do without being in a hectic area. Best place to have... read more a calm evening after running around downtown.

  This is a great stay! Beautiful home and very spacious!

  A very clean, comfortable, and quiet place to relax with easy access to New Orleans. Lots of outdoor living space, and the pool is a huge bonus if you are... read more traveling with kids… or not. We stayed with two families and had plenty of room to come together inside and out. The host was very detailed and clear in communication; we would definitely stay again.

  Very easy to work with and extremely nice

  Very nice place, clean, great location.

  My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.

  We had a great time at this location! Loved the big tub!

  Wow! It really sums it up. I wanted a get away for my family that lives locally. They host all of us every time we come into town and I... read more wanted to make it a vacation for them as well. This home gave us exactly that! The amenities were perfect. We really loved just being there all together! Location is close to everything. What a beautiful property!

  Have to be quiet after 9pm, family neighborhood.

  Great place ! Thank you so much !

  Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.

  clean great water view with balcony overhead when there is rain.

  Great place for a romantic or family get away… I recommend to all… very relaxing place

  Heads up!!! You definitely won’t be disappointed everything is very accurate! And it definitely felt like home away from home! Enjoy!

  We had a wonderful time here during Mardi Gras!! Felt right at home and had everything we needed. Clean and very spacious for our family. Home host Lisa was always... read more available and extremely easy to talk to. Definitely recommend the neighborhood and so close to everything.

  This is a wonderful home with a beautiful back patio view. The set up of the home is just amazing also the brick painted walls.

  This place is beautiful! Can’t beat the pool on hot southern days! You can sun on the pool all day while still having plenty of shade on the beautiful deck!... read more Family friendly! Actually, perfect for a family with any age kids. Super easy check-in/out. Lisa was just fantastic! Didn’t need to reach out to her often but the few times I did she responded quickly and was so friendly! There were 9 of us and it was perfect for adults and kids alike! Can’t wait to go back!! Thanks Lisa!

  Great stay!

  This place was awesome! 🤩 my family and I had a great time, the view was amazing, the house was very welcoming and well kept, and the neighborhood felt very... read more safe. There’s a Waffle House maybe 5 minutes away, bourbon street is a good 30-40min. I literally sat on the balcony and watched the birds catch fish. I would absolutely recommend 👍🏽

  Great Property. Great Host

  Lisa is an excellent host and easy to work with. The house was great and we had an awesome time.

  The house was amazing and had an amazing view. We unfortunately had to leave early due to hurricane Ida and Lisa was very understanding about the situation!

  The place was as described. Great place to stay.

  This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.

  The location was great and the house was beautiful, well maintained and welcoming. The communication with the owner was good and the welcome letter and information sheets around the house... read more were helpful and very informative. My family and I truly enjoyed our stay.

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  Our stay was okay, but there were several issues that made it less enjoyable. When we arrived, there was a strong smell similar to baby vomit, and we had to... read more go out and buy air freshener. The pull-out couch was very messy, full of crumbs, and we had to vacuum it ourselves before using it. For the price we paid, the furniture could have been more updated and better maintained. On our last day, a very large roach ran from the upstairs bedroom to the bathroom and then back under the bed, which made us uncomfortable sleeping. We appreciated the recommendations left around the house for restaurants and activities, but pool maintenance happened midday during our stay and should have been completed before we arrived. Overall, the location and community were great and made the trip better, but considering the cleanliness, upkeep, and overall condition of the home, the price we paid feels debatable and not fully worth it.

  One hiccup at the very beginning and they responded promptly and addressed the issue. Outstanding visit - appreciate it very much!

  This house was everything and better than described. The house was clean and comfortable, easy to find and access was convenient. The pool and waterfront was a nice bonus.... read more Lisa’s communications were prompt and informative. We paid a premium for the house over the Thanksgiving holiday probably better value other times of the year. Overall great house for our family. Thank you Lisa for making it so easy.

  Spacious and clean. My Tahoe bottomed out driving into the steep driveway. Neighbors had offensive and rude signage displayed about the rental property, however the neighbors were friendly when encountered.