This place was great! Clean and as pictured. Plenty of room for a large family to enjoy time together. We loved the dock for fishing, the grill for barbecue and... read more the patio to hangout together. Plenty of kitchenware and tools for making meals. Host responds quickly to questions we have. Would stay here again!
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
We had a wonderful time here during Mardi Gras!! Felt right at home and had everything we needed. Clean and very spacious for our family. Home host Lisa was always... read more available and extremely easy to talk to. Definitely recommend the neighborhood and so close to everything.
Lisa was great and very easy to communicate with. Getting into the property was simple. The house was very well maintained and super comfortable. Thanks Lisa!
The house was very clean and well kept. It is in a beautiful setting by the water. We spent a lot time outside on the deck and checked out nearby... read more restaurants. It’s about 1/2 hour drive to the French Quarter and so we went into the city most days.
Lisa's place is a lovely home on a waterway that leads to Lake Ponchatrain. The neighborhood is very quiet and the view of the sunset from the dock was gorgeous.... read more I stayed there for a long weekend with my parents and my four brothers. We each had a room and everyon had plenty of space. We especially enjoyed sitting outside on the deck in the mornings and evenings.
Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.
Lisa’s space was perfect for the whole family ! Bunk beds for the kids and big comfy beds for the adults . The outside space was amazing and so peaceful!... read more The house was stylishly furnished with too many extras to list !
Truly confused as to how this is labeled as a super host ...
The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.
The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.
4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...
Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.
Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.
The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.
This place is beautiful! Can’t beat the pool on hot southern days! You can sun on the pool all day while still having plenty of shade on the beautiful deck!... read more Family friendly! Actually, perfect for a family with any age kids. Super easy check-in/out. Lisa was just fantastic! Didn’t need to reach out to her often but the few times I did she responded quickly and was so friendly! There were 9 of us and it was perfect for adults and kids alike! Can’t wait to go back!! Thanks Lisa!
Lisa’s house was wonderful and was perfect for what we needed. Very inviting, clean, and felt like home. Lots of space for when the kids and grandkids stopped in for... read more a visit. Lisa communicated well from the time we booked until we checked out.
The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!
Very nice place to stay; right on the water! Close to restaurants and shops; only 25 minutes from New Orleans. Was very responsive to any concerns or questions. Would recommend!
Our experience was a bad one, partly because of the condition of the property, but mostly because of the disrespectful treatment we received from Lisa. In total, we experienced a... read more number of malfunctions that can happen and are not the host's fault, the problem was Lisa's response to the problems we encountered. At first there were several things missing and there was a malfunction with the air conditioner, the initial response was that we don't know how to search properly, after that there really isn't a problem, and even after she sent professionals (who didn't solve the problem) she still continued to say there were no problems. Only after three days and a lot of anger on our part did she produce solutions to the problems. It's a shame, the house is located in a very beautiful place, but I wouldn't recommend anyone to stay there.
This house is very nice. Well appointed and a nice layout for a large group. The back porch was wonderful.
One thing to note, the driveway is... read more very steep. While there is level parking for 2 minivans. You will scrape both the front and back getting in and out.
If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something
It was a great place for me and my family. Everything was on poimt and the host to oir calls and email and got back to fast and answered all... read more question...
Would Recommend.
Thanks
Mainville Family
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