Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

  Heads up!!! You definitely won’t be disappointed everything is very accurate! And it definitely felt like home away from home! Enjoy!

  Great house with fabulous waterfront deck.

  Very nice place to stay; right on the water! Close to restaurants and shops; only 25 minutes from New Orleans. Was very responsive to any concerns or questions. Would recommend!

  Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!

  Beautiful home! Lisa was a gracious host and the house was exactly like advertised. She was quick to respond to any issues that popped up and had it resolved fast.

  Clean, comfortable house. Lots of room to spread out. Relaxing location away from the busy areas, and only a short drive to everything in New Orleans. Could use a few... read more updates in the house and a few basic kitchen items (like a strainer and measuring spoons). But we made it work and it made for a very relaxing, enjoyable vacation.

  The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.

  N/A

  The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  Overall, nice property and nice backyard view.

  Beautiful, comfortable, well appointed! When we first pulled into the development and saw so many houses, we were worried about privacy. It was absolutely not an issue at all. We... read more spent most of our time on the amazing deck and enjoyed every second of it. Enjoyed the birds, the ducks and the mullet jumping. Enjoyed watching the boats go by. Very relaxing! Probably the best vacation rental we’ve ever used. And, Lisa is a very fast communicator which is so appreciated!

  Great stay!

  We had such a great time here. A great location and Lisa is always very quick to respond and help us out with anything. Would 100% come back.

  The house was as described. Neat clean and ready for use.

  This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!

  This is a wonderful home with a beautiful back patio view. The set up of the home is just amazing also the brick painted walls.

  Our experience was a bad one, partly because of the condition of the property, but mostly because of the disrespectful treatment we received from Lisa. In total, we experienced a... read more number of malfunctions that can happen and are not the host's fault, the problem was Lisa's response to the problems we encountered. At first there were several things missing and there was a malfunction with the air conditioner, the initial response was that we don't know how to search properly, after that there really isn't a problem, and even after she sent professionals (who didn't solve the problem) she still continued to say there were no problems. Only after three days and a lot of anger on our part did she produce solutions to the problems. It's a shame, the house is located in a very beautiful place, but I wouldn't recommend anyone to stay there.

  You will not be disappointed with this place! Clean, great location, and gorgeous views!!

  Lisa’s house was wonderful and was perfect for what we needed. Very inviting, clean, and felt like home. Lots of space for when the kids and grandkids stopped in for... read more a visit. Lisa communicated well from the time we booked until we checked out.

  Very easy to work with and extremely nice

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  Great place to stay

  The property is beautiful. Great for sunsets and quiet nights.

  beautiful place

  the house was nice and spacious, quiet neighborhood with a gorgeous back porch over looking the water. just one downside was the leak that hasn't been taken care of next... read more to the front door. rain will come in and soak anything left on the floor nearby. overall a great place though

  Very nice place, clean, great location.

  Great location with lots of room. The deck with pool was great for gathering.

  We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.

  Lisa’s place was amazing! We had a work trip and stayed here four nights, the kitchen was well stocked with cookware and all the rooms had stylish decor. ... read more Bathrooms well stocked and water pressure was amazing! Lastly even though we only used two of the four bedrooms the mattress was very comfortable and there were plenty of pillows to accommodate even the pickiest of sleepers! We would definitely stay here again.

  What a great location and a great house. This house was perfect for my family getaway. We got to sit out on the back deck and BBQ while taking in... read more the amazing view. The house was very clean and spacious! It came equipped with all the necessities we needed! It was an amazing stay I would highly recommend staying here if you are looking to stay in New Orleans.

  love the dock and back deck!

  clean great water view with balcony overhead when there is rain.

  Great place to stay especially with a large family. Beautiful backyard to hangout. Lisa was responsive when we had questions. Good memories at this place.

  This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.

  This is a great property! It was large enough for our group of 12 and no one felt cramped. Everyone was able to move about the home with freedom and... read more enjoy different sections of the property in peace. Access to a deck and water with fishing was a bonus. It was another great opportunity to spend time with those you're traveling with. Even if you don't fish, sitting outside was relaxing and the neighborhood is quiet. Communication with the property point of contact was quick and easy. All of our inquiries were addressed. I definitely recommend this property.

  The house and area is nice although you are about 40 minutes from bourbon Street. The pool was very nice and kitchen was stocked with cooking equipment. Only complaint was... read more the living room furniture really needs to be updated it’s really old and worn down and some how those flying cockroaches kept coming in house. Also, where the towels are located it’s in a wet like place. We brought our own towels considering so many messages about using towels. Glad we did. Other than that it was a nice stay. 8/10

  Lisa worked really hard with us to get us into a place last minute . She was available when we had questions. She touched base when we got there... read more and when we left. Good experience!

  House in optimal location to visit city of New Orleans but still able to enjoy water related amenities.

  Great place to relax and very clean.