One hiccup at the very beginning and they responded promptly and addressed the issue. Outstanding visit - appreciate it very much!
We were really pleased with our rental. The house was huge and well organized. The driveway was difficult on our bumpers as other renters stated. The included kayak was a... read more nice touch. The neighbors signs in the backyard saying his displeasure with renters was very off putting.
The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.
This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.
Nice renovated place with a nice deck! The two rooms upstairs were a little smaller than I thought. We enjoyed the deck when it wasn't too hot outside. There was... read more a kayak which was nice to use it in the canal!
If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something
Nice place but parking in the driveway was a pain. The driveway is super steep and I scraped the bottom and sides of my car every time I had... read more to park it.
Also, only 2 full bathrooms. If you stay downstairs you will have to go upstairs to use the shower or use the one in the other bedroom downstairs.
Beautiful home, right on the water, and close to everything. 20-25 minute drive to NOLA. We had a really fun time fishing out on the dock behind the home, and... read more grilling what we caught! I definitely recommend staying here, you will not regret it.
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
We got married in New Orleans, and stayed at this beautiful home. We had ourselves, our kiddos, and two of our good friends staying with us. This place worked out... read more perfectly for everything we needed, plenty of space for everyone never felt cramped, and everyone was spaced out nicely. We would definitely stay here again.
Beautiful home! Lisa was a gracious host and the house was exactly like advertised. She was quick to respond to any issues that popped up and had it resolved fast.
This place was awesome! 🤩 my family and I had a great time, the view was amazing, the house was very welcoming and well kept, and the neighborhood felt very... read more safe. There’s a Waffle House maybe 5 minutes away, bourbon street is a good 30-40min. I literally sat on the balcony and watched the birds catch fish. I would absolutely recommend 👍🏽
Lisa’s house was wonderful and was perfect for what we needed. Very inviting, clean, and felt like home. Lots of space for when the kids and grandkids stopped in for... read more a visit. Lisa communicated well from the time we booked until we checked out.
This house was the perfect size for 4 of us to come visit a local friend and connect over a week. The home was beautiful and cleaned well. The furniture... read more was very comfortable and the neighborhood was inviting. We really enjoyed our stay.
Fantastic. If there were a word better, I'll use it. The experience was phenomenal.n Beautiful and very clean home!
Everything from the booking to arrival and the stay was perfect and seamless! Lisa is an amazing host. The house is beautiful, comfortable, accommodating and very relaxing! ... read more I could go on forever about all the things I loved about my stay here! Highly recommend! Pool was great, the view was beautiful over the water and the bed was very comfortable! Will absolutely book again when in the area!
Great place to stay especially with a large family. Beautiful backyard to hangout. Lisa was responsive when we had questions. Good memories at this place.
The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!
The house is beautiful and very clean. Beds were very comfortable. Curtains are not blackout, so the rooms got very bright at sunrise but that didn’t keep us from sleeping... read more in.
We enjoyed the back deck and dock. It was very peaceful. Highlight of the house.
We didn’t use the pool.
The only bathroom with counter space is in the master & the showerhead in the other downstairs bathroom faces the shower door, so our parents had issues with turning on the shower without getting sprayed.
Other than that minor issue, we had zero problems and enjoyed the house.
We did believe it to be a tad overpriced.
The space offered nice sleeping arrangements for a large family group. We really enjoyed the outdoor area. The deck was large and offered a lot of seating. ... read more The rooms were as pictured and the host responded promptly to messages.
This was the perfect gathering place for our family and grandchildren. The mornings and evenings on the deck overlooking the water were precious. This is a lovely home... read more with a spacious interior, well-maintained and clean. We were very pleased with the hospitality and accommodations.
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