Wonderful home both indoors and outdoors. On the water with a beautiful deck. Easy to get into New Orleans, also. Wonderful host—had a lot of good suggestions for good restaurants... read more etc. Easy communication. It was a perfect fit for our family get together.

  The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.

Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.

I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.

It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.

There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.

We ended up purchasing inflatable kayaks.

  This was a nice, spacious stay. The waterfront deck was relaxing and beautiful, especially in the mornings. Decent food was nearby and the neighborhood was quiet. It was a nice... read more place for our group of friends for our getaway.

  House clean and plenty of room. Only 30 minutes from New Orleans direct shot. We enjoy going to diner and dives that Guy visited in Slidell. La Pines Cafe .... read more Food was really good and reasonably priced. I would recommend to friends.

  Lisa worked really hard with us to get us into a place last minute . She was available when we had questions. She touched base when we got there... read more and when we left. Good experience!

  Home was Clean, well maintained, with excellent water pressure. The neighbors signs were a nice conversation piece but not to worry we never saw them for them to be rude.... read more The kitchen sink has a hot water button for making cocoa or sanitizing pacifiers so that was amazing!!!! Watch out for the steep driveway you need to take it at an angle for sure! Great place we would book again gladly!

  This is a great stay! Beautiful home and very spacious!

  The house is beautiful and very clean. Beds were very comfortable. Curtains are not blackout, so the rooms got very bright at sunrise but that didn’t keep us from sleeping... read more in.
We enjoyed the back deck and dock. It was very peaceful. Highlight of the house.
We didn’t use the pool.
The only bathroom with counter space is in the master & the showerhead in the other downstairs bathroom faces the shower door, so our parents had issues with turning on the shower without getting sprayed.
Other than that minor issue, we had zero problems and enjoyed the house.
We did believe it to be a tad overpriced.

  This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!

  Place was nice! Had cool stuff to do like fish.

  My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.

  This house was everything and better than described. The house was clean and comfortable, easy to find and access was convenient. The pool and waterfront was a nice bonus.... read more Lisa’s communications were prompt and informative. We paid a premium for the house over the Thanksgiving holiday probably better value other times of the year. Overall great house for our family. Thank you Lisa for making it so easy.

  Very nice place and it was a well needed retreat while we were working after Hurricane Ida.

  Thank you for your hospitality. There was enough space for our large family. The grandkids enjoyed the property waterfront.

  Beautiful location with tons to do and close to other cities

  Very nice place to stay; right on the water! Close to restaurants and shops; only 25 minutes from New Orleans. Was very responsive to any concerns or questions. Would recommend!

  Nice place to stay, calm and quiet, responsible host, recommended.

  We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.

  Fantastic. If there were a word better, I'll use it. The experience was phenomenal.n Beautiful and very clean home!

  Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.

Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.

***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.

  Great place ! Thank you so much !

  Beautiful place in Eden Isles! Makes me miss Louisiana

  Truly confused as to how this is labeled as a super host ...

The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.

The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.

4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...

Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.

Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.

The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.

  Definitely a great experience!!! I recommend everyone to try her lovely home out:)

  The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.

  The location was great and the house was beautiful, well maintained and welcoming. The communication with the owner was good and the welcome letter and information sheets around the house... read more were helpful and very informative. My family and I truly enjoyed our stay.

  This house was probably one of the most beautiful houses my friends and I have ever stayed at during one of our trips. It looked exactly like the photos on... read more the listing but those photos do not do it justice. The only way for you to know, is to book this place immediately. Everything was super clean and nicely organized for when we got there. Clean kitchen and bathroom. Whenever I needed help, Lisa was super responsive and was happy to help. The pool was very nice and clean. A pool cleaner does come by every Friday to clean it from leaves and makes sure everything is in proper order. The view from the private dock was amazing too. Sunset and sunrise, the view was great! All in all this place was amazing and I really recommend it to anyone who is looking for a peaceful and private stay.

  Our experience was a bad one, partly because of the condition of the property, but mostly because of the disrespectful treatment we received from Lisa. In total, we experienced a... read more number of malfunctions that can happen and are not the host's fault, the problem was Lisa's response to the problems we encountered. At first there were several things missing and there was a malfunction with the air conditioner, the initial response was that we don't know how to search properly, after that there really isn't a problem, and even after she sent professionals (who didn't solve the problem) she still continued to say there were no problems. Only after three days and a lot of anger on our part did she produce solutions to the problems. It's a shame, the house is located in a very beautiful place, but I wouldn't recommend anyone to stay there.

  The house was great and lisa is very nice

  Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.

  Lisa was very helpful and the place was clean and tidy. Would definitely recommend this place.

  The place was fantastic! We would certainly stay there again!

  Lisa is an outstanding host very accessible and accommodating!!! Kids enjoyed the pool and patio. Nice neighborhood. The house is beautiful and well decorated.

  love the dock and back deck!

  Lisa's place is a lovely home on a waterway that leads to Lake Ponchatrain. The neighborhood is very quiet and the view of the sunset from the dock was gorgeous.... read more I stayed there for a long weekend with my parents and my four brothers. We each had a room and everyon had plenty of space. We especially enjoyed sitting outside on the deck in the mornings and evenings.

  This house was absolutely stunning!!!!!! Spacious and all the amenities you need!!!!! There is a friendly black cat that belongs to one of the neighbors that cone around... read more :). I’ll be back

  Heads up!!! You definitely won’t be disappointed everything is very accurate! And it definitely felt like home away from home! Enjoy!

  Beautiful home, right on the water, and close to everything. 20-25 minute drive to NOLA. We had a really fun time fishing out on the dock behind the home, and... read more grilling what we caught! I definitely recommend staying here, you will not regret it.

  This was the perfect gathering place for our family and grandchildren. The mornings and evenings on the deck overlooking the water were precious. This is a lovely home... read more with a spacious interior, well-maintained and clean. We were very pleased with the hospitality and accommodations.

  Fun place to stay