Truly confused as to how this is labeled as a super host ...
The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.
The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.
4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...
Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.
Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.
The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.
Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.
Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.
***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.
Wonderful home both indoors and outdoors. On the water with a beautiful deck. Easy to get into New Orleans, also. Wonderful host—had a lot of good suggestions for good restaurants... read more etc. Easy communication. It was a perfect fit for our family get together.
The house was very clean and well kept. It is in a beautiful setting by the water. We spent a lot time outside on the deck and checked out nearby... read more restaurants. It’s about 1/2 hour drive to the French Quarter and so we went into the city most days.
We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.
Lisa’s place was amazing! We had a work trip and stayed here four nights, the kitchen was well stocked with cookware and all the rooms had stylish decor. ... read more Bathrooms well stocked and water pressure was amazing! Lastly even though we only used two of the four bedrooms the mattress was very comfortable and there were plenty of pillows to accommodate even the pickiest of sleepers! We would definitely stay here again.
Beautiful home, right on the water, and close to everything. 20-25 minute drive to NOLA. We had a really fun time fishing out on the dock behind the home, and... read more grilling what we caught! I definitely recommend staying here, you will not regret it.
This is a great property! It was large enough for our group of 12 and no one felt cramped. Everyone was able to move about the home with freedom and... read more enjoy different sections of the property in peace. Access to a deck and water with fishing was a bonus. It was another great opportunity to spend time with those you're traveling with. Even if you don't fish, sitting outside was relaxing and the neighborhood is quiet. Communication with the property point of contact was quick and easy. All of our inquiries were addressed. I definitely recommend this property.
Had an amazing time at Lisa's place. Me and my friends really enjoyed hanging out at the pool and the Kayak.
This place is perfect! It was so good to be near NOLA but not in the crazy of it all. We toured all day and came back here to quiet... read more and relaxation. This place is quiet, comfortable and clean. I would stay here again. Lisa is great with communication as well. It take about 25-30 mins to get to NOLA from here for those wondering.
The only other side note I will offer is that if you are traveling with a walker it will not fit through the bathroom doors. My father is law managed just fine but someone who is 100 depended on this may want to skip this booking. Again this is just info not a judgement on the property at all. It's a great place!!!
Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!
We were really pleased with our rental. The house was huge and well organized. The driveway was difficult on our bumpers as other renters stated. The included kayak was a... read more nice touch. The neighbors signs in the backyard saying his displeasure with renters was very off putting.
The house is in a great location, very convenient to everything. The house was very clean and had everything you need for your stay. The back deck was... read more perfect every morning to enjoy my coffee. We had two couples and three children and had plenty space in the house.
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
Great place to stay with a large group. Only 20 minutes from NOLA, plus it was peaceful if you just wanted to hang out and relax for the day.
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
We had an excellent peaceful time with our family. High Tide is a beautiful home and you have everything you need. My favorite was morning coffee on the deck watching... read more the sunrise and the fish jump. Wish I was still there :)
Everything we expected, stylish, great location, great options close in slidell to Mississippi to New Orleans, great time had by all.
Our experience was a bad one, partly because of the condition of the property, but mostly because of the disrespectful treatment we received from Lisa. In total, we experienced a... read more number of malfunctions that can happen and are not the host's fault, the problem was Lisa's response to the problems we encountered. At first there were several things missing and there was a malfunction with the air conditioner, the initial response was that we don't know how to search properly, after that there really isn't a problem, and even after she sent professionals (who didn't solve the problem) she still continued to say there were no problems. Only after three days and a lot of anger on our part did she produce solutions to the problems. It's a shame, the house is located in a very beautiful place, but I wouldn't recommend anyone to stay there.
This house was everything and better than described. The house was clean and comfortable, easy to find and access was convenient. The pool and waterfront was a nice bonus.... read more Lisa’s communications were prompt and informative. We paid a premium for the house over the Thanksgiving holiday probably better value other times of the year. Overall great house for our family. Thank you Lisa for making it so easy.
What a great location and a great house. This house was perfect for my family getaway. We got to sit out on the back deck and BBQ while taking in... read more the amazing view. The house was very clean and spacious! It came equipped with all the necessities we needed! It was an amazing stay I would highly recommend staying here if you are looking to stay in New Orleans.
This house is so beautiful. The view is amazing and it is close to New Orleans. You won’t regret getting this house.
If all you care about is location definitely go for it! But the place needs lots of upgrades and something bads wrong with the pool broke us all out with... read more something
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