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Truly confused as to how this is labeled as a super host ...
The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.
The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.
4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...
Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.
Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.
The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
The Windward house was perfect! The description of the home prior to booking is accurate, and Lisa was very thorough with expectations and recommendations. We had a total of 8... read more guests during our stay and we couldn’t have asked for a better retreat. The home was spotless, the kitchen had everything we needed to prepare our meals at home, no one ever ran out of hot water, and we especially liked the heaters in the bathrooms. The pool and deck area are gorgeous, and so tranquil just to sit out there and enjoy some time outside (unfortunately it was a little chilly during our stay, so we opted not to use the pool, but we so wanted to!). There was plenty of room, inside and out, to spend lots of time together, but also plenty of opportunity to have our own space and downtime apart from the rest of the group. We loved the location of this home too, because we had easy access to New Orleans/French Quarter, Airport, but also Slidell, the local swamps/lakes/bayous, as well as Mississippi and its beautiful white sandy beaches.
As far as other reviews had mentioned: we had zero issues with any neighbors (or signs), and the driveway was no issue for a full-size SUV nor a sedan.
I would highly recommend this home away from home, and would love to visit again someday!
We were really pleased with our rental. The house was huge and well organized. The driveway was difficult on our bumpers as other renters stated. The included kayak was a... read more nice touch. The neighbors signs in the backyard saying his displeasure with renters was very off putting.
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
Fantastic. If there were a word better, I'll use it. The experience was phenomenal.n Beautiful and very clean home!
The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.
Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.
This place is great it's private. We felt secure there. Drive to NOLA was a little long but we were there for a week and time to enjoy the... read more house (really nice) as well as see sites and eat in town. There are also nice restaurants in Slidell. We had a good trip. Would recommend this home to all with large partys .
This house was absolutely stunning!!!!!! Spacious and all the amenities you need!!!!! There is a friendly black cat that belongs to one of the neighbors that cone around... read more :). I’ll be back
Clean, comfortable house. Lots of room to spread out. Relaxing location away from the busy areas, and only a short drive to everything in New Orleans. Could use a few... read more updates in the house and a few basic kitchen items (like a strainer and measuring spoons). But we made it work and it made for a very relaxing, enjoyable vacation.
Phenomenal place. Plenty of room and great outdoor area. Pics are a bit misleading - definitely no boat included, albeit the description states this, just not sure why pics of... read more a boat are included in detail.
A great visit and appreciate it very much.
Beautiful, comfortable, well appointed! When we first pulled into the development and saw so many houses, we were worried about privacy. It was absolutely not an issue at all. We... read more spent most of our time on the amazing deck and enjoyed every second of it. Enjoyed the birds, the ducks and the mullet jumping. Enjoyed watching the boats go by. Very relaxing! Probably the best vacation rental we’ve ever used. And, Lisa is a very fast communicator which is so appreciated!
We got married in New Orleans, and stayed at this beautiful home. We had ourselves, our kiddos, and two of our good friends staying with us. This place worked out... read more perfectly for everything we needed, plenty of space for everyone never felt cramped, and everyone was spaced out nicely. We would definitely stay here again.
Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.
Beautiful home, right on the water, and close to everything. 20-25 minute drive to NOLA. We had a really fun time fishing out on the dock behind the home, and... read more grilling what we caught! I definitely recommend staying here, you will not regret it.
The house was amazing and had an amazing view. We unfortunately had to leave early due to hurricane Ida and Lisa was very understanding about the situation!
Lisa's place is a lovely home on a waterway that leads to Lake Ponchatrain. The neighborhood is very quiet and the view of the sunset from the dock was gorgeous.... read more I stayed there for a long weekend with my parents and my four brothers. We each had a room and everyon had plenty of space. We especially enjoyed sitting outside on the deck in the mornings and evenings.
My girl friends and I stayed at Lisa’s place and we loved it. Lisa is quick to respond, helpful, and the home is absolutely gorgeous. I would recommend this stay... read more to everyone!
This house is very nice. Well appointed and a nice layout for a large group. The back porch was wonderful.
One thing to note, the driveway is... read more very steep. While there is level parking for 2 minivans. You will scrape both the front and back getting in and out.
This is a great property! It was large enough for our group of 12 and no one felt cramped. Everyone was able to move about the home with freedom and... read more enjoy different sections of the property in peace. Access to a deck and water with fishing was a bonus. It was another great opportunity to spend time with those you're traveling with. Even if you don't fish, sitting outside was relaxing and the neighborhood is quiet. Communication with the property point of contact was quick and easy. All of our inquiries were addressed. I definitely recommend this property.
The location was great and the house was beautiful, well maintained and welcoming. The communication with the owner was good and the welcome letter and information sheets around the house... read more were helpful and very informative. My family and I truly enjoyed our stay.
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