Truly confused as to how this is labeled as a super host ...
The cleaning crew left all of there garbage and took up the only garbage bin, so... read more we had no place to put our garbage for the entire week.
The house is beautiful, the location is lovely in a nice residential area. It has a nice kitchen and large space for entertaining and relaxing both indoor and outdoor with great natural light and views.
4pm check in ... with no opportunity to check in earlier or drop off our bags. We tried to speak to her well in advance about this to no avail. The cleaning people were still there past 4pm and were standing outside smoking while they waited for a load of wash to be done despite it being after our check in time. Checkout is at 11am...
Lisa did not respond, not to emails, not to airbnb messages, not to phone calls, not to texts. She was absolutely impossible to reach. The one time she did respond was solely Bc she was sending additional information regarding the key code to get in and other rules she had. She didn’t check in during the stay she didn’t respond even after arrival.
Safe neighborhood BUT it is not the 20/25 minutes she says in her description. It is a 35 minute drive from the city without fail, even driving fast.
The fact that the host left a hefty list of things you can’t do “no red punch allowed, neighbors will call cops, do not make noise outside on the deck at night, no music after 9pm and etc” and could not be reached at any point before or during the stay was absolutely unacceptable. I love staying with airbnb for a variety of reasons but this was not alright.
Lisa worked really hard with us to get us into a place last minute . She was available when we had questions. She touched base when we got there... read more and when we left. Good experience!
the house was nice and spacious, quiet neighborhood with a gorgeous back porch over looking the water. just one downside was the leak that hasn't been taken care of next... read more to the front door. rain will come in and soak anything left on the floor nearby. overall a great place though
Great stay, perfect for big family with kids. Lisa was very responsive and easy to get in touch with when needed.
We had an excellent peaceful time with our family. High Tide is a beautiful home and you have everything you need. My favorite was morning coffee on the deck watching... read more the sunrise and the fish jump. Wish I was still there :)
Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.
First time to stay at Sea la Vie and would definitely return. The property was awesome and house was exactly as described. Thank you Lisa for an excellent experience.
This was such a great house! Lisa was very easy to communicate with and the house was clean and exactly as described. Our family used it on our vacation and... read more loved coming back to it in the evening after exploring the New Orleans area. We really enjoyed fishing off the back pier and the space we all had in the house. I highly recommend this property and working with Lisa!
My girl friends and I stayed at Lisa’s place and we loved it. Lisa is quick to respond, helpful, and the home is absolutely gorgeous. I would recommend this stay... read more to everyone!
Beautiful, comfortable, well appointed! When we first pulled into the development and saw so many houses, we were worried about privacy. It was absolutely not an issue at all. We... read more spent most of our time on the amazing deck and enjoyed every second of it. Enjoyed the birds, the ducks and the mullet jumping. Enjoyed watching the boats go by. Very relaxing! Probably the best vacation rental we’ve ever used. And, Lisa is a very fast communicator which is so appreciated!
This house was probably one of the most beautiful houses my friends and I have ever stayed at during one of our trips. It looked exactly like the photos on... read more the listing but those photos do not do it justice. The only way for you to know, is to book this place immediately. Everything was super clean and nicely organized for when we got there. Clean kitchen and bathroom. Whenever I needed help, Lisa was super responsive and was happy to help. The pool was very nice and clean. A pool cleaner does come by every Friday to clean it from leaves and makes sure everything is in proper order. The view from the private dock was amazing too. Sunset and sunrise, the view was great! All in all this place was amazing and I really recommend it to anyone who is looking for a peaceful and private stay.
We had a wonderful time here during Mardi Gras!! Felt right at home and had everything we needed. Clean and very spacious for our family. Home host Lisa was always... read more available and extremely easy to talk to. Definitely recommend the neighborhood and so close to everything.
The house was very clean and well kept. It is in a beautiful setting by the water. We spent a lot time outside on the deck and checked out nearby... read more restaurants. It’s about 1/2 hour drive to the French Quarter and so we went into the city most days.
We got married in New Orleans, and stayed at this beautiful home. We had ourselves, our kiddos, and two of our good friends staying with us. This place worked out... read more perfectly for everything we needed, plenty of space for everyone never felt cramped, and everyone was spaced out nicely. We would definitely stay here again.
Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.
Wonderful home both indoors and outdoors. On the water with a beautiful deck. Easy to get into New Orleans, also. Wonderful host—had a lot of good suggestions for good restaurants... read more etc. Easy communication. It was a perfect fit for our family get together.
One hiccup at the very beginning and they responded promptly and addressed the issue. Outstanding visit - appreciate it very much!
Everything we expected, stylish, great location, great options close in slidell to Mississippi to New Orleans, great time had by all.
We had a great time. House was pretty, backyard was wonderful. House was spacious and light. It would have been nice to have room darkening window treatments in the master... read more bedroom, kitchen and family room. We had someone sleeping in the family room and it was very bright in the morning. The kayak was fun. Everyone loved fishing! We swam in the pool and enjoyed the beautiful view off the deck. Great location to be outside of new orleans yet close enough to head in to do things. Other amenities were close by. Great location!
The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
Mostly roses and maybe a couple thorns. Overall it was a lovely stay and property, and we would totally book again. This is really a 4.5 rating and can... read more easily be a 5 for other guests if host decides to address the thorns.
Roses:
1. Loved the laminated checkout guidelines that were easy to find and follow.
2. Loved the decor.
3. Loved the patio design and generous outdoor seating.
4. Good entertainment options and apps on the smart TVs.
5. Overall great location. Excellent access to highway.
6. Appreciate that there were multiple games for guests to choose from.
7. Well equipped kitchen for guests who are serious about cooking dishes like gumbo.
8. Loved the laundry and that there was a mop sink.
9. Not many fish in the waterway, but having a fishing pole was a nice touch (smile :)
10. Would absolutely book again in the future, and recommend it to family and friends.
***
Thorns:
1. Light in upstairs bedroom closet.
2. Garbage disposal is essential and needed in kitchen where there will be lots of cooking
3. Toilet paper holder in upstairs bathroom was loose.
4. Reverse one of the bunk beds such that the ladders do not face each other. The current configuration forces use of only one ladder at a time which makes it tough for guests when that room is fully occupied.
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