The Winward New Orleans area waterfront vacation rental property
The Winward New Orleans area waterfront vacation rental property
The accommodations were okay. The trash and refrigerator had not been emptied/cleaned. A few water stains on the ceiling. The outer exterior trim, eaves, and gutters are in need... read more of cleaning and/or painting.
Communication was less than desirable.
Listing the rules once, with a required acknowledgement and agreement was sufficient. However, the number of times the rules were communicated, in addition to being posted in the home was a little excessive.
There were more than twenty-five directives and/or rules. Specific and detailed (i.e. don't take make-up off with towels, no consumption of red juice, use of markers or crayons, all things that have the potential of staining the white linen). In addition to letting the exterior umbrella down and keeping the exterior furniture cushions under the covered deck, due to concern of care and specific interior temputure settings.
I asked more than three times about one specific item, the complimentary kayak that was listed as available. I went on to mention that this was the deciding factor in booking the home.
It would seem only appropriate to be as detailed and meticulous regarding communication about the condition of the kayak.
This item was dirty. There was stagnate water and slime everywhere. It was covered in algae. It had not been properly stored and was not in any condition to be used.
There is only dock access, no latter. Anyone using the kayak would have to launch from the dock. This is definitely not suitable for small children and tricky. In addition, the kayak that was provided was not long enough to be tied between the dock posts with what was left as rope.
We ended up purchasing inflatable kayaks.
Great communication with the host from booking to check-out.
House location is great- quiet neighborhood and truly beautiful views of the lake from the windows and especially from... read more the back deck, dock, and pool. Quick boat ride to the new Blue Crab and Phil’s Marina Cafe- two favorites in Slidell. Beds are comfortable with great, clean and soft bedding. Decor is lovely. Kitchen well stocked with cups, plates, etc.
Great space for families or group of friends. Highly Recommend!!
Great communication and service. Any issues we had Lisa took no time in responding and getting her time out to assess it. I would recommend this location to anyone.
Lisa’s space was perfect for the whole family ! Bunk beds for the kids and big comfy beds for the adults . The outside space was amazing and so peaceful!... read more The house was stylishly furnished with too many extras to list !
We enjoyed our stay here. The location was beautiful. the house was clean and roomy and had everything we needed.
My wife and I recently stayed in one of Lisa’s properties. This was our first time renting with Airbnb. In light of the pandemic, we thought this was... read more a cleaner, safer option for us. The home was very well appointed and extremely clean. There are two bedrooms downstairs and three upstairs. Since it was just the two of us, we opted to stay downstairs. We had three major issues with our stay. Two hours prior to our arrival (one hour after our check-in time) we were contacted by Lisa. She wanted to let me know that the downstairs portion of the home was found to be warmer than normal and she was having an air conditioning company come out to assess the unit. When we arrived at 6 pm, the air conditioner repairman was at home. The house was extremely warm. After conversing with the repairman, we were made aware that the units in the home were old. He stated that “we should not have an issue, but to just contact him if it goes out again.” This concerned us to the point that we contacted Lisa to find out if a plan B existed. The best she could offer us is to maybe put us in another home that was still needing to be cleaned. Thankfully, the unit held up during our three-day stay. The next issue we had with the home was the following day. We were visiting for a funeral. The next day we were contacted by Lisa. She wanted to let us know that the owner wanted to pick up his trailer that was residing in the driveway. We told Lisa we would be gone after 5 pm due to the funeral. At 3:30 pm the doorbell rang. Two workers were at the door wanting us to move our vehicle so they could get the trailer. When I explained to them that we were getting ready for a funeral and would be leaving soon, they acted very put out when we asked them to give us a few minutes to finish getting dressed. About 15 minutes later another knock on the door. The gentleman said he was in a hurry and was trying to rush us out of the way. We left the home at 4:30 to attend the funeral. Lastly, at night we had a scare. When we set up in the room downstairs, we noticed that the air vent was closed. Well with the heat in the house, we opened up the vent. Apparently, the air vents make a high-pitched noise. We literally thought there was a wild animal in the house. Sounded like a possum in distress.
I want to address some of the other concerns noted by other reviewers. The home does feature a very steep driveway. We were in a Subaru Outback and did not have any issues but if you aren’t used to driving on steep areas it could be an issue. Also, the neighbors are NOT a fan of (Hidden by Airbnb) /Airbnb renters and they have made this known with two big signs located in the backyard of the property. When you set on the deck at night, there is a sign that says “ (Hidden by Airbnb) Renters Not Welcome”. Also, don’t plan on grilling. The grill was small and not clean.
You would think for $400 dollars a night, we would not have to worry about the air conditioner and working around the owner’s schedule. Other than that, the house was very quiet, clean and we had a good stay.
I would rent again with Lisa, but I would not rent that house again.
This house was absolutely stunning!!!!!! Spacious and all the amenities you need!!!!! There is a friendly black cat that belongs to one of the neighbors that cone around... read more :). I’ll be back
House clean and plenty of room. Only 30 minutes from New Orleans direct shot. We enjoy going to diner and dives that Guy visited in Slidell. La Pines Cafe .... read more Food was really good and reasonably priced. I would recommend to friends.
Lisa’s home was beautiful! It did not disappoint! The lake was peaceful and the home was nearly spotless! Lisa gets 5 stars from my family! We will definitely use this... read more rental again.
Phenomenal place. Plenty of room and great outdoor area. Pics are a bit misleading - definitely no boat included, albeit the description states this, just not sure why pics of... read more a boat are included in detail.
A great visit and appreciate it very much.
Amazing property! Lisa’s was a wonderful host. This property had a great view. Much bigger than what we expected. Felt like a brand new home with lots of amenities. We... read more can’t wait to go back!
The host responded quickly when contacted. The house is like the pictures. My only issue is that host wanted extreme care with her white towels but had no towels for... read more pool or boating. House was not stocked so bring all what you need. I had to buy pitchers and paper products.
There are bugs but host said it was the south. Maybe so.
Ok place to stay. Family had a good time.
One hiccup at the very beginning and they responded promptly and addressed the issue. Outstanding visit - appreciate it very much!
The space offered nice sleeping arrangements for a large family group. We really enjoyed the outdoor area. The deck was large and offered a lot of seating. ... read more The rooms were as pictured and the host responded promptly to messages.
It was a great place for me and my family. Everything was on poimt and the host to oir calls and email and got back to fast and answered all... read more question...
Would Recommend.
Thanks
Mainville Family
This place was great! Clean and as pictured. Plenty of room for a large family to enjoy time together. We loved the dock for fishing, the grill for barbecue and... read more the patio to hangout together. Plenty of kitchenware and tools for making meals. Host responds quickly to questions we have. Would stay here again!
© Orleans Vacation Co. All rights reserved.